One Professional Goal Down,…

Tuesday turned out to be one f the two days I had hoped would come during this 52 DC challenge. My company was officially recognized as both a Mercury Outboard and Mercruiser Stern Drive Premier Service Level Dealer.  This is a standard we have worked 5 years + to achieve.

The  ranking is based on a number of aspects although the heart of the accomplishment resides in the amount of service training and on the job time it takes to meet the rating. Condition of facility, service department practices, follow up, and the judgement also weighs heavily on your service department CSI. Right now we stand at 100% and have for 2 years running. Not by chance.

The monetary benefits for maintaining Premier status are pretty decent, (primary reason for being so, no surprise) and in this business, and in this economy, I leave no rock uncovered when it comes to keeping a reasonably healthy bottom line.

Our next challenge, Qualifying as a Brunswick 5 Star Certified Dealer. I’ will post more about this goal as we get closer to the February 22nd inspecton date.

Tuesday was a good day for us. Reaching the level involved a lot of dedication, maintaining the level will require just as much.

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4 responses to this post.

  1. Posted by TNT Man on January 26, 2011 at 9:20 AM

    I checked your Clark Marine Blog – You have really worked hard to achieve this ranking – No surprise – you appear to work hard at everything you set your mind to. Congrats – Keep up the Super progress.

    TNT Man

    Reply

  2. Hey TNT,

    Next one should be even more interesting, it’s as much about what goes on inside my head as it is the brand of service we provide. Could get dangerous for em!
    I am fortunate to have a couple role models that show anything is possible with hard work and discipline. You being one of those people.

    Thanks for the kind words,

    Capt’n

    Reply

  3. WOO HOO! Congratulations! That is awesome! You have worked hard and definately deserve it! You have made your business what it is today and should be very proud! I know Feb. 22 will bring more success, congratulations and happiness!

    Wishing you much continued success in everything you do!

    BBM

    Reply

  4. Thank You BB Mom, I have an exceptional staff, they make me look good.

    I have just today really given the Feb 22nd criteria a good look and I might not have allowed enough time to get everything completed. we will be burning the candle at both ends!

    Thanks again for your kind words.

    Capt’n

    Reply

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